He said: “I couldn’t believe what happened.”
David was convinced that something was wrong and started doing his own research on the rules.
Jet2 told David it was a customer’s responsibility to check they have the correct documents.
As David’s passport had been issued over 10 years ago, it didn’t matter that the expiry date was later.
Jet2 told Rip Off Britain it always follows Government advice on the rules and on the date of David’s departure it was following the current advice.