The Credit Union National Association (CUNA) is calling on the Federal Communications Commission (FCC) to maintain a standardized requirement for voice service providers to provide notifications of blocked calls.
CUNA’s stance is in response to USTelecom’s petition requesting the FCC permit a flexible range of notification methods when calls are blocked.
The CUNA said it is encouraging the FCC to maintain the requirement providers use SIP/ISUP Codes, adding that a standardized notification method is essential for credit unions to receive it and recognize their calls are being blocked.
“Any interim notification should be specifically designated by the Commission, provide immediate notification and inform the caller who is blocking the call,” CUNA noted. “One or more alternative mechanisms can be used pending implementation of the SIP Codes. Finally, the Commission should require that compliance with any interim notification requirement is, like the notification methods adopted in the Fourth Report and Order, a condition of receiving protection under the safe harbor provided in the Order for Voice Service Providers that block calls that are highly likely to be illegal.”
While the SIP/ISUP codes are mandated to be finalized by Jan. 1, 2022, USTelecom has requested the implementation date be delayed.
Conversely, CUNA is seeking the FCC to require Voice Service Providers to use another standardized notification mechanism if the SIP/ISUP codes are not finalized by the scheduled deadline.